Frequently Asked Questions

Medical tourism is when patients travel to another country to receive medical care. This can be for various reasons including cost savings, access to specialized treatments, shorter wait times, or availability of procedures not offered in their home country.

ReassureMed provides end-to-end coordination for your medical tourism journey. We partner exclusively with JCI-accredited hospitals, provide 24/7 support, handle all logistics, and ensure seamless care from consultation through recovery. Our ONRx platform enables secure virtual consultations with specialists worldwide.

We partner with JCI-accredited hospitals in 6 countries: Serbia, UAE, India, Thailand, and expanding. Each facility meets rigorous international standards for quality and patient safety.

A second opinion consultation involves having another specialist review your diagnosis and treatment plan. This can confirm your current diagnosis, suggest alternative treatments, or provide additional perspectives on your medical condition.

Virtual consultations take place via our secure ONRx platform. You'll connect with board-certified specialists via video call to discuss your medical history, review records, and receive expert guidance—all from the comfort of your home.

Yes! Your initial consultation is completely free with no obligation. During this call, we'll discuss your medical needs, answer questions, and explain how we can help. There's no pressure to proceed.

Please have your medical records, recent test results, imaging studies (X-rays, MRIs, etc.), current medications list, and any questions you'd like to ask. Our team will guide you through everything else.

Yes! We handle all travel logistics including flight booking (commercial to private jet options), accommodation near medical centers, visa assistance, airport transfers, and local transportation throughout your stay.

Absolutely! We encourage family support and can arrange travel and accommodations for your companions. Many patients find having loved ones present during treatment invaluable for emotional support and recovery.

We provide 24/7 support throughout your journey. You'll have access to our care coordinators for any concerns, questions, or emergencies. We also arrange translation services and local guides as needed.

Our team speaks multiple languages including English, Spanish, Arabic, Hindi, and Serbian. We also provide professional medical translation and interpretation services to ensure clear communication with your care team.

Coverage varies by policy. Some insurance plans cover medically necessary international treatment, while others don't. We'll help you understand your coverage, navigate claims procedures, and identify reimbursement opportunities.

We accept various payment methods including personal savings, credit cards, employer assistance programs, and insurance coverage where applicable. Through our financing partners, we can also provide flexible payment plans.

Costs vary by procedure and destination. However, international treatment often costs 40-80% less than in the US or Western Europe, even including travel expenses. We provide transparent cost estimates with no hidden fees.

Yes! We assist with documentation, claims submission, and communication with your insurance provider. Our team understands international insurance procedures and will help maximize your coverage.

Post-operative care includes medical supervision during recovery, structured rehabilitation programs, and regular follow-up consultations via our ONRx platform. We ensure seamless transition from hospital to home recovery.

Yes! We coordinate ongoing care with your local healthcare providers and provide virtual follow-up consultations through ONRx. Your international care team remains accessible for questions and concerns.

You'll have 24/7 access to emergency support. During your stay abroad, we coordinate immediate care at your treatment facility. After returning home, we work with local providers and your international care team to address any issues.

Recovery time varies by procedure. Your surgeon will provide a detailed recovery timeline. We help you plan adequate time abroad for initial recovery and arrange follow-up care for when you return home.

Yes, when you choose JCI-accredited facilities. All our partner hospitals meet rigorous international standards for quality, safety, and patient care—often the same or higher standards than hospitals in the US and Europe.

Simply fill out our consultation form or call us directly. We'll schedule a free consultation to discuss your needs, answer questions, and begin planning your personalized healthcare journey.